About the Event
Q. What is BayouGives Emergency Relief?
An online giving platform to help Lafourche, Terrebonne and Grand Isle nonprofits raise funds during this health and economic crisis.
Q. When is BayouGives Emergency Relief?
The giving site opened on Wednesday, April 15 and will remain open until further notice.
Q. Who can I contact with questions about BayouGives?
If you have any questions about BayouGives contact Bayou Community Foundation firstname.lastname@example.org 985-790-1150. Also feel free to email email@example.com or chat into the blue chat bubble for help with any technical support!
Q. What are the benefits of participating in BayouGives Emergency Relief?
Nonprofits have the opportunity to promote their work, raise unrestricted gifts, and attract new donors through the BayouGives Emergency Relief Campaign. Nonprofits will also be part of an exciting, community wide effort to support nonprofits right here in our Bayou Region.
Q. What are the requirements to participate?
To be eligible to participate in BayouGives, nonprofits must meet ALL of the following requirements:
- 501(c)(3) nonprofit organization
- Registered and in good standing with the Louisiana Secretary of State’s Office
- Organization mailing address in Lafourche Parish, Terrebonne Parish or Grand Isle, LA, and this address must be used for BayouGives registration. (Zip codes will be verified during registration and nonprofits will be categorized by their parish location on the BayouGives website.)
Bayou Community Foundation will review all registration information to confirm eligibility before a nonprofit is published on the site as a verified participant. Please allow 2-3 business days for confirmation.
Q. When can my organization register for BayouGives Emergency Relief?
Registration is ongoing.
If your organization has already registered for the 2020 BayouGives community giving event originally scheduled for April 28, no need to re-register. You will automatically be included in the Emergency Relief campaign.
For those who register for BayouGives Emergency Relief, you will also be included in the 2020 BayouGives community giving event if/when that event is rescheduled later this year.
Q. Is there a cost to register?
Yes, there is a nominal $20 fee for nonprofits to register for BayouGives Emergency Relief. This helps fund the online giving platform hosted. Registration for BayouGives Emergency Relief also covers registration for the regular 2020 BayouGives community giving event, and vice versa.
Payment can be made online with a credit card during registration or by check payable to the Bayou Community Foundation and mailed to P.O. Box 582, Houma, LA 70361. During the registration process, you will be offered the opportunity to pay by credit card or by check.
Once registered for BayouGives and/or BayouGives Emergency Relief, organizations can maintain a profile on the GiveGab platform year round to accept online donations.
Q. Why do you require date of birth and the last four digits of the nonprofit administrator's Social Security number for a nonprofit's donation payouts?
As an online platform that collects, processes, and distributes money in the form of donations from supporters to organizations, GiveGab must abide by the rules, regulations, and compliance laws of the United States. In particular, they are required to verify that the individual registering an organization to collect donations is authorized to do so and is who they say they are. Additionally, GiveGab needs to verify that the organization is a legitimately registered corporation.
Collecting this information helps us streamline donation processing and payouts with our underlying payment processor (Stripe) and the financial institutions that Stripe works with.
More importantly, we have a duty to our users. When donors choose to support a cause with a monetary gift, it is essential that they trust that their donation is going where they expect it to go! You can read a full explanation here, including how this information is stored.
Q. What is the minimum donation on BayouGives Emergency Relief?
The minimum donation for each gift is $10.
Q. What forms of gifts are accepted?
Gifts may be made online by credit/debit card (Master Card, Visa, Discover, American Express) or by ACH debit. Gifts may also be made by check payable to the participating nonprofit of your choice. Nonprofits will record these “offline” gifts as such in their nonprofit’s BayouGives online account to have these gifts applied toward the BayouGives funds raised total.
Donations made by ACH require a $100 minimum transaction, which can include donations to multiple organizations as long as the total transaction is at least $100. There is a minimum donation of $10 for credit/debit card transactions.
Q. How much of each donation will my organization receive?
Online credit/debit card gifts – The nonprofit will receive the donation minus a 5.2% processing fee and 30 cents per transaction fee collected by the credit card processing company and GiveGab. Donors will have the option of covering those fees for you when they make their online donation.
ACH gifts (minimum transaction of $100) - The nonprofit will receive the donation minus a flat $3.00 processing fee.
Check/cash gifts – The nonprofit will receive the full donation.
Q. When will my organization receive the funds raised through BayouGives Emergency Relief?
Organizations will receive all donations, less any uncovered processing fees, within 5-7 business days via direct deposit as long as bank routing and account information has been verified. GiveGab uses a PCI Level I compliant payment service to ensure that all financial data is secure.
Q. Do nonprofits need to issue thank you letters and tax receipts to BayouGives donors?
An automatic donation confirmation and tax receipt will be generated and emailed by GiveGab to each donor as they give online, indicating the nonprofit(s) to which their gift(s) was/were designated. his does not take the place of a personal thank you note, however. We strongly encourage nonprofits write their own thank you notes, send emails, or make calls as soon as you can after receiving BayouGives donations. Participating nonprofits will also be responsible for issuing their own tax receipts to any donors who make gifts by check.
Q. How does an organization know who gave to them and how much?
Participating nonprofits can access their donor report at any time through their GiveGab administrator dashboard and download the report as needed. Nonprofits should record all of their gifts by check as offline donations in their GiveGab account.
Q. When I check the box on GiveGab to declare state charitable solicitation registration compliance, what am I attesting to?
When you check the box you are attesting (defined as "declaring that something exists or is the case") that your organization is compliant with applicable state fundraising requirements in the states in which you may solicit donors using the GiveGab platform.
Q. Do you have additional resources to reference about state charitable solicitation registration?
Yes! Here are a few more resources from Harbor Compliance to help you:
- Guide and Overview of Many Nonprofit State by State Compliance Requirements
- Guide and Overview Specific to Fundraising Compliance
- National Council of Nonprofits and Harbor Compliance have partnered to create a white paper explaining the state charitable solicitation registration requirements.
- A Quick Summary of Charitable Solicitation in Graphic Form
- Executive Brief: Charitable Solicitation Registration (great for driving awareness and support with leadership and the board)
- State by State Links to the State Organizations that Regulate Charities, Solicitation, and Registrations
Q. What methods of payment can I use to make a donation?
Donors may make donations using MasterCard, Visa, Discover and American Express credit/debit cards on BayouGives.org, as well as ACH debits. ACH debits require a minimum transaction of $100. Donors may also make gifts by cash or checks payable to the participating nonprofits of their choice. All cash check gifts received by April 28 will be recorded by the receiving nonprofit in their BayouGives account and will be counted toward the total funds for BayouGives.
Q. Is my donation tax-deductible?
Only federally-approved 501c3 nonprofit organizations are eligible to participate in BayouGives. When donations are received through the website, a receipt is automatically generated for the gross amount of your gift and emailed to the address you provide. Your tax professional can advise you on the tax deductibility of your donation.
Q. Will I receive a receipt for tax purposes?
Yes. You will automatically receive an emailed receipt acknowledging your gift made online at BayouGives.org, or a mailed letter acknowledging your gift by check.
Q. Is there a minimum gift?
There is a $10 minimum donation.
Q. How much of the online donation will go to the nonprofit?
All online donations at BayouGives.org will be paid to the nonprofit(s) you select, net of credit card transaction and processing fees. For credit/debit card gift, the fee is 5.2% plus 30 cents per transaction. For ACH gifts, the minimum transaction is $100 and the flat processing fee is $3.00 per transaction, plus the 3% platform fee.
Q. Can I choose to pay the fees so the nonprofits receive my total donation?
Yes! During the checkout process for online gifts, there is an option for a donor to cover the fees. Leave it checked if you wish to do so; uncheck that box and the fees will be deducted from your gift.
Q. Do I need to create an account to give?
No. You do not need to create an account to make a donation for BayouGives, but you may create an account if you wish. The benefits of creating an account include having your tax receipts collected in one location, being able to track your donations, follow the charities you support, and engage in future volunteering and donations. Your tax receipt is emailed immediately upon processing your donation, no matter if you have an account or not. To claim a donation as a deduction on U.S. taxes, you should retain the donation receipt as an official record.
Q. Can I make a donation in memory of or in honor of a friend or loved one?
Absolutely! You’ll see that option during the checkout process. If you wish to use that option, you will be prompted to provide the name of the friend or loved one and email address for the person to be notified of your gift.
Q. Who will receive my contact information?
The organization(s) you choose to support will have access to your name and email address. This information is used solely to send thank you messages, provide the option to receive future notifications, and to notify you of future activities.
Q. Can I make donations via a mobile device?
Yes! Simply visit BayouGives.org on your cell phone or ipad!
Q. What if I can't find my favorite nonprofit on the website?
If you can't find them on the site, they may not be participating in BayouGives Emergency Relief, but there may still be time to register. Pease encourage the nonprofit to register!
Q. May I use my donation to buy event tickets, memberships, or other things that provide me a benefit?
No, donations may not be used to pay for anything that might be perceived as a material benefit to the donor, advisor or other disqualified person - including dinner tickets, membership fees, golf fees, admission tickets or other gifts.